1. RAM 2500
  2. Problems
  3. 2012
  4. Suspension

2012 RAM 2500 Suspension Problems

20
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 20 stored complaint records:

  • 2 indicate a crash
  • 0 indicate injury
  • 1 indicate fire

What owners report

  • needed replaced · 5 records
  • replaced repaired · 4 records

Mileage in stored records

BandRecords
30–60k mi9
1–30k mi5
60–100k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • April 2, 2019 · 50,000 miles

    Power Train · Suspension · Wheels

    Tl* the contact owns a 2012 ram 2500. The contact stated that the rear axles seized and the rear tires slid while operating the vehicle. The vehicle slid off the road due to the failure. There were no warning indicators illuminated. The dealer was not contacted. The contact was a mechanic and diagnosed that the vehicle needed a fill plug and new gear oil. The vehicle was not repaired because the contact did not have…

    ODI 11193335

  • May 22, 2017 · 38,000 miles

    Suspension

    At apprx.38,000 mi,on a freeway at 65 mph, ran over a small bump in the road the truck began shaking violently, as if it was going to fly apart.took foot of the gas, hit the brakes until slowed to approx.. 40 mph. I'm a small female it was all i could do to get the vehicle to the off ramp. This was not a normal tire out of balance situation.if so it would do that consistently. A few weeks later it occurred while my…

    ODI 11022939

  • March 4, 2016 · 31,000 miles

    Power Train · Service Brakes · Suspension

    The transfer case of the truck broke suddenly and since i was driving at 75 miles, the rotation of the metal parts keep going and broke mayor parts under the rucks such as transmition, suspension, oil lines, diesel lines, and much and much more even made a hole under the cabin. The part under the truck just look like something exploded because the damage is too big. Even beyond repair for me.

    ODI 10855119

  • November 17, 2015

    Steering · Suspension

    My vehicle is part of the ram truck repurchase under recall n49. Fca us sent me an offer for my truck that i received october 26. I filled out the paperwork and e-mailed it to the listed address. I called the next day, october 27 and fca us verified they had recieved my documentation. They said a check for the repurchase had been requested. I was informed this would only take 2-3 days to issue a check. I called back…

    ODI 10794536

  • October 25, 2015 · 33,000 miles

    Suspension

    Tl* the contact owns a 2012 dodge ram 2500. While driving 80 mph, an abnormally loud noise was heard under the vehicle. The vehicle was towed to the dealer where it was diagnosed that the u-joint failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 33,000.

    ODI 10787998

  • August 10, 2015 · 50,222 miles

    Steering · Suspension · Wheels

    I noticed for 6-8 mos steering issue to the left, called dealer said nothing wrong. At various times a strange clunking clicking left front wheel area as decelerating and turning left weight to the front. Now choppy tire left front as there are no ball joints it appears tie rod is bad or something. While pulling into a turn the other day august 17,2015 the veh pulled heard the clank again and the steering pull…

    Crash reported

    ODI 10749629

  • July 15, 2015 · 44,000 miles

    Suspension

    Tl* the contact owns a 2012 ram 2500. The contact stated that while driving at 60 mph, the front end of the vehicle began to shake uncontrollably without warning. The vehicle was taken to a dealer where it was diagnosed that the upper and lower ball joints had failed and needed to be replaced. The vehicle was repaired but the failure recurred. On another occasion, the vehicle shook uncontrollably which caused the…

    Crash reported

    ODI 10811783

  • May 6, 2015 · 55,000 miles

    Suspension

    Tl* the contact owns a 2012 dodge ram 2500. While driving 65 mph, a cracking noise emitted from the drive line under the vehicle. The contact merged over to the side of the road and the cracking noise became louder. The vehicle was taken to a dealer. The technician inspected the vehicle but was unable to diagnose the failure. The vehicle was taken to another dealer, where it was diagnosed that the drive shaft was…

    ODI 10759832

  • February 15, 2015 · 19,000 miles

    Suspension

    Tl* the contact owns a 2012 dodge ram 2500. The contact stated that while at a dealer for a routine service, the technician diagnosed that the ball joints and track bar needed to be replaced. The vehicle was repaired however, the contact stated that one month later, while driving at 60 mph, there was a noise coming from the front of the vehicle. In addition, the contact was unable to control the vehicle as the…

    ODI 10701791

  • February 4, 2015 · 10,000 miles

    Suspension

    Tl* the contact owns a 2012 dodge ram 2500. When the vehicle made a left turn, a popping noise was present near the front end of the vehicle. The vehicle was taken to the dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was informed that the vehicle was not included in nhtsa campaign number: 13v529000 (suspension). The contact…

    ODI 10783222

  • November 2, 2014 · 60,000 miles

    Body · Power Train · Suspension

    I left the truck running, i walked about 20 feet away while doing some cleaning on my property and when i turned around i saw what looked like the ground on fire. It looked like fire dripping down from underneath the truck and in no time the truck burned to the ground. What do i need to do at this point? Should i get an attorney? *tr

    Fire reported

    ODI 10663004

  • August 12, 2014 · 35,000 miles

    Steering · Suspension · Unknown Or Other

    3 different instances, while traveling from different road surfaces,cement to gravel, gravel to tar. Seems small difference in road height causes truck to shake violent,and lose control of steering ability.2 of 3 times ended up coming to a stop in ditch. Only after crossing both lanes.thank god there was nobody else on the road at the time. After the second time it happened i went on line to see if anybody else had…

    ODI 10747323

  • May 1, 2014 · 15,000 miles

    Steering · Suspension

    I have a 2012 ram 2500 with 20,000 miles. Whenever you go over a bump or railroad track the truck starts to wobble uncontrollably that you need to come to a complete stop. On one occasion i was on the new york thruway traveling at 70 and hit a bump and couldn't even see straight it was wobbling so bad. Have brought to dealer when it first happened last year and was told it was a bad steering dampener was replaced…

    ODI 10794524

  • April 2, 2014 · 10,000 miles

    Steering · Suspension

    Tried calling in for the left front tie rod recall to auto nation dodge and they told me that they have recalled the parts to fix. Called the chrysler help line and they were not helpful at all. The lady i talked to could not tell me when chrysler is supposed to have the part to fix the recall. Why is chrysler sending out notifications and telling people to call there local dealers to fix the recall when they do not…

    ODI 10576769

  • February 21, 2014 · 15,000 miles

    Steering · Suspension

    This is in ref to safety recall n49 / nhtsa 13v-529. I received a recall form dodge and took my truck into miller's dodge in martinsburg wv. The service dept. Looked and said your left tie rod ball stud needed to be replaced. I have called to check on the part status 3 times. It has been 5 months and everytime i put my family in the truck they are at risk. I am told that the part is on back order. I received another…

    ODI 10606857

  • January 6, 2014

    Steering · Suspension

    Regarding recall notice effective jan 6 2014 n49/nhtsa 13v-529 contacted dealer numerous times they say no parts available from manufacturer meanwhile i continue to drive vehicle with this defect present i feel like the dealership and the manufacture are not taking this problem seriously! *tr

    ODI 10574386

  • June 11, 2013 · 95,000 miles

    Body · Steering · Suspension

    I was driving slowly forward in a parking lot. I turned left and my left tie rod broke. I was unable to move and had to have the vehicle towed to the nearest dodge dealership. *tr

    ODI 10519300

  • February 2, 2012

    Steering · Suspension

    You can not control the movement of the truck when towing. It wonders from side to side of the road. Took to dealer to have the front end checked. It checked ok. Bf goodrich installed 4 new tires at 1900 miles. Truck still road walks when towing. The only way to stop it is to apply the brakes. Otherwise, the swaying motion of the truck, will make you leave the road. I know it is not the trailer that i am towing.…

    ODI 10450410

  • January 2, 2012

    Suspension · Underbody Shields

    I bought a 2012 ram 2500 crew cab 4x4 made in mexico 10th month of 2011. I bought the truck dec 28th 2011 new. The truck was pulling to the left and under a load you can not control the truck. Under a load, it wants to dart all over the road if you have something hooked to the bumper. Took the truck to 3 dodge dealers complaining about this above problem. Dodge says there was not a problem with this truck…

    ODI 10457596

  • December 29, 2011

    Suspension

    On 12/29/2011 i bought the 2012 dodge ram 2500 diesel 4x4 4 door truck. The truck was built the 10th month of 2011. The night that i bought the above truck on my way home the truck started pulling to the left. Being night time i could not get out to check it. On jan. 2, 2012 i returned to the dealer and stated that the truck was pulling to the left. They stated that the truck had been on their lot 6 months and that…

    ODI 10452926