1. RAM 2500
  2. Problems
  3. 2017
  4. Steering

2017 RAM 2500 Steering Problems

18
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

What owners report

  • drag link · 9 records
  • safety recall · 4 records
  • welding nuts · 4 records
  • repaired failure · 4 records

Mileage in stored records

BandRecords
1–30k mi7
30–60k mi3
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • January 15, 2020 · 32,000 miles

    Steering

    The recall on the drag link by welding the nuts on the adjustment bar is poor repair procedure. Can't find an alignment shop to undo the welds and center steering wheel. Told they won't accept the liability

    ODI 11299626

  • November 8, 2019

    Steering

    I received a safety recall notice via mail. Drag link v06/nhtsa 19v-021. Responded to dealer for information regarding repairs. Was informed that the fix for this recall is welding the lock nuts to the adjuster sleeve. This is no fix. This is a farce, this will eliminate the ability to adjust the alignment in the future. There should be parts replaced. Not welded together. I do not accept the fix for this issue.

    ODI 11279236

  • November 5, 2019 · 53,304 miles

    Steering · Suspension · Wheels

    Unknowing ling had fca dealership perform recall 19v-021, drag link assembly. By the dealership conducting this it now makes my vehicle illegal for towing per the federal motor carrier safety regulation ss 393.209 (d) steering system. Universal joints and ball-and-socket joints shall not be worn, faulty or repaired by welding. The steering gear box shall not have loose or missing mounting bolts or cracks in the gear…

    ODI 11278473

  • October 15, 2019

    Steering

    Recall - was advised wheel alignment would no longer be able to be done due to welding adjusting sleeves.

    ODI 11268689

  • July 20, 2019 · 192,000 miles

    Steering · Suspension

    Had the ram 3500 recal corrected with a spot weld at the don franklin somerset kentucky dealer. It may be approved nhtsa but according to dot officers it is an illegal fix. Stated that it isnt approvec by the fmcsa. If i am shut down due to tnis spot weld, i will loose revenue in the thousands. If there is a permenent fix it needs to be done asap.

    ODI 11235037

  • June 11, 2019 · 14,000 miles

    Steering

    My vehicle was included in safety recall v06/nhtsa 19v-021 and i believe the fix for this recall was not a sufficient long term solution. The fix for this recall was welding the nuts on the drag link. For a temporary fix this is sufficient, however, for a long term solution the part should be replaced. Welding the nuts reduces the ability to utilize not ram/dodge dealers as companies do not want the liability of…

    ODI 11297358

  • June 1, 2019 · 28,000 miles

    Steering

    Nhtsa recall19v-021, by welding nuts on to the steering stabilizer, this makes the issue permanent, no adjustment in the future unless replacement. This is an unacceptable recall for the consumer. Fca needs to corrects by installing an adjustable steering stabilizer

    ODI 11266031

  • June 1, 2019

    Steering

    The recall for fixing the drag link separation is not safe. You do not weld steering components because you change the molecular structure of the steel making it harder. Instead of bending, it will snap. Also you cannot adjust toe in and toe out any longer. This is creating a dangerous and at best a poor band aid fix that is making a new potential problem. Chrysler refuses to replace the part. Now, everytime you…

    ODI 11221814

  • May 29, 2019

    Steering

    I took my vehicle in for safety recall late march or early april. My ca vehicke regusteation is dye 5/31/19. I tried to renew online, but tokd i cannot because of a vehicle safety recall. I checked online and there is one. It is 430 pm, and they xannot work on the truck until 5/31/19, i have a job interview at 1130 am pst, and a veterans administration appt at 1230 for ptsd, but if i dont get the truck fixed i will…

    ODI 11210733

  • April 16, 2019

    Steering

    The recall for fixing the drag link separation is not safe. You do not weld on steering components as you change the molecular structure of the material and also you cannot adjust toe in and toe out no longer. This to me is creating a dangerous and at best a poor band aid fix that is making a new potential problem.

    ODI 11196634

  • March 18, 2019

    Steering

    Tl* the contact owns a 2017 ram 2500. The contact stated that the vehicle was included in an open recall regarding nhtsa campaign number: 19v021000 (steering). Bob moore ford (8948 s i-[redacted], oklahoma city, ok 73149) and the manufacturer stated that the parts were unavailable. The manufacturer also stated that they would weld the drag link, which the contact felt was not a proper repair. The contact had not…

    ODI 11192152

  • February 1, 2019 · 9,000 miles

    Steering

    I sent your organization an email regarding this issue, request 259479 and received a reply . The issue is the fca mandated drag link recall in effect for my truck. The fca recall "fix" which they say was approved by you, involves welding the jamb nuts to the adjustment collar on the drag link, which locks the entire assembly together. The problem is this fix eliminates the ability to set the steer ahead adjustment…

    ODI 11301233

  • February 1, 2019 · 17,800 miles

    Steering

    Tl* the contact owns a 2017 ram 2500. While driving 70 mph, the steering wheel pulled to the left and the contact lost steering control. The vehicle was pulled over and towed to the contact's home. The dealer was not notified. The contact stated that the vehicle was experiencing the same symptoms as listed in nhtsa campaign number: 19v021000 (steering). The manufacturer was made aware of the failure. The vehicle was…

    ODI 11179945

  • August 15, 2018 · 45,000 miles

    Steering · Suspension

    Front track bar bushings are wore out after less than 45000 miles. The front end makes a noise and shakes when you turn the wheel. This happens both stopped and at any speed.

    ODI 11170901

  • May 21, 2018 · 17,000 miles

    Steering · Suspension

    When in motion, the truck will suddenly break into a violent "death wobble". It has occurred at speeds anywhere between 40 and 75 and not always when a slight bump in the road it hit.

    ODI 11102428

  • July 15, 2017 · 10 miles

    Steering

    Tl* the contact owns a 2017 ram 2500. While driving at any speed, the steering lost power and was difficult to turn. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10.

    ODI 11176334

  • March 10, 2017

    Steering

    Tl* the contact owns a 2017 ram 2500. While driving at any speed, attempting to park the vehicle, or backing out of a parked position, the steering lost power. There was no warning indicator illuminated. The vehicle was taken to dallas dodge chrysler jeep ram [redacted], located at 11550 lyndon b johnson fwy, dallas, tx 75238) where it was determined that there was no recall. The manufacturer was not made aware of…

    ODI 11219336

  • March 6, 2017 · 326 miles

    Steering · Suspension

    Tl* the contact owns a 2017 ram 2500. While driving various speeds, the vehicle began to pull to the right without warning. The vehicle was taken to a local dealer (south county ram in gilroy [redacted], gilroy, ca 95020) where it was diagnosed that an alignment was needed. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic who diagnosed that the caster failed…

    ODI 11005391